Assyrians and customer service

baklawa

baklawa

New member
God love our people, but I swear sometimes they make me want to dig a hole and jump in.  Here is a fine example of Soorayeh and their customer service skills:

We have a meeting at work today.  Someone suggested we order food through the Assyrian club.  They have a nice restaurant there and this person said it was really good.  I didn't really want to do it because deep down I just knew something would go wrong.  Lo and behold the conversation that took place between my colleague and the person at the club's restaurant:

club:  "Hello" (as if min iqreh d'nato)
colleague: "Hi, is this the Assyrian club?"
club:  "Who is this?!" (in angry tone)
colleague:  "Uh, we wanted to order some lunch to go please"
club: "we not open now, call back at 12:00"
colleague: "oh, well, our meeting starts at 11:30, we were hoping to have the food before then"
club:  "we not open now, call back at 12:00" CLICK

So now we're ordering lunch for 13 people from a Chinese restaurant  :bangin:
 
is this the same genius place that closes at 3pm and opens at 5pm again...........


what could you possibly do in those two hours?? ciesta???

 
petervocals said:
is this the same genius place that closes at 3pm and opens at 5pm again...........


what could you possibly do in those two hours?? ciesta???
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Yeah, that's nap time.  Years ago I remember an Assyrian bakery in town here.  They actually had mattresses visible behind the counter and it was not unusual to walk in and see one (or more) of the employees snoring away mid-afternoon. They weren't in business long.
 
I was actually hearing this conversation in my head with an chinese accent  :giggle:

I don't understand these people, don't they want the business? Why are they opening at 12?  :bangin:

 
AssyrianBookTa said:
why didnt you just talk in assyrian??
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Actually, the colleague came and asked me to call, hoping if I called and spoke in Assyrian it might make a difference.  It didn't.  And I'm glad it didn't -- can you imagine what my co-workers' reaction would have been had I been given better treatment? 
 
baklawa said:
Actually, the colleague came and asked me to call, hoping if I called and spoke in Assyrian it might make a difference.  It didn't.  And I'm glad it didn't -- can you imagine what my co-workers' reaction would have been had I been given better treatment? 
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would have been hilarious.. u could have just told them Assyrians always stick together :giggle:
 
baklawa said:
Actually, the colleague came and asked me to call, hoping if I called and spoke in Assyrian it might make a difference.  It didn't.  And I'm glad it didn't -- can you imagine what my co-workers' reaction would have been had I been given better treatment? 
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well the club is closed he wont open for a nakhraya 30 mnts early. but if an assyrian person called from the start it would have made the lunch much better then chinese.

 
baklawa said:
Yeah, that's nap time.  Years ago I remember an Assyrian bakery in town here.  They actually had mattresses visible behind the counter and it was not unusual to walk in and see one (or more) of the employees snoring away mid-afternoon. They weren't in business long.
Click to expand...


:ROFLMAO:  Baklawa, you are too funny!!!!


:ROFLMAO:
 
baklawa said:
Actually, the colleague came and asked me to call, hoping if I called and spoke in Assyrian it might make a difference.  It didn't.  And I'm glad it didn't -- can you imagine what my co-workers' reaction would have been had I been given better treatment? 
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At least you know they don't discriminate against who they are rude to. They are assholes to everyone.  :lol:
 
atourina said:
would have been hilarious.. u could have just told them Assyrians always stick together :giggle:
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:giggle:

(Hello my dear! Good you got home safe. :bigarmhug:)  :spammer: I know.  :imsorry:
 
AssyrianBookTa said:
well the club is closed he wont open for a nakhraya 30 mnts early. but if an assyrian person called from the start it would have made the lunch much better then chinese.
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I called right after my co-worker did, and this was around 10:00 this morning.  I don't know, I guess I'm not used to that kind of service.  Had this been any other restaurant I wouldn't even think of ever going there.  And when you're in the service industry you are supposed to treat people a certain way no matter who they are.  We have these meetings on a semi-regular basis, and the person who organizes them usually takes care of the logistics.  We don't have the Mexican call the Mexican restaurant or the Greek call the Greek place.  We shouldn't be any different. 

Oh well, it's not like their business is suffering.  The club runs it and it's always filled with old men playing backgammon and eating in there, so I guess they can afford to lose a few nikhrayeh here and there.
 
When I used to work in retail, I used to have to give a speech about customer service to at least one person everyday.  God knows how many times I had to apologize to customers too. 
 
:giggle:

Well when i was in MI, I cant deny that i've had the best chaldean customer service.

My best friend and I walked to the chaldean resturant (we had no car & the weather was freezing)... The owner would not let us pay because we were out of town & gave us a ride back home.   :shades:
 
Valantina said:
:giggle:

Well when i was in MI, I cant deny that i've had the best chaldean customer service.

My best friend and I walked to the chaldean resturant (we had no car & the weather was freezing)... The owner would not let us pay because we were out of town & gave us a ride back home.   :shades:
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wow that was nice of him, tell me who they are so i can go in the winter time hahahah
joks joks
 
BrOwN eYeS said:
wow that was nice of him, tell me who they are so i can go in the winter time hahahah
joks joks
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it was on the 17 mile and my friend lived in 14 mile lol... yeah we walked all the way.

Don't remember the name though... but yeah it was so nice of him!
 
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